Managed Email Security (MES): Protecting Your #1 Communication Tool
Why Email Security Matters
Email is the lifeblood of modern business, but it's also the number one attack vector for cybercriminals. Over 90% of all cyberattacks, from ransomware to devastating financial fraud, begin with a single malicious email. The native security features in platforms like Microsoft 365 and Google Workspace are a good start, but they struggle to keep up with the volume and sophistication of modern threats, leaving your business dangerously exposed.
Total Assure's Managed Email Security (MES) service provides the solution. We wrap multiple layers of advanced, AI-powered security around your existing email platform to protect your business from the full spectrum of email-based threats. We don't just block spam; we neutralize targeted phishing, business email compromise, and malware before they ever reach an inbox. The key benefits are profound: protect your people from dangerous attacks, safeguard your data and finances, and ensure the integrity of your most critical communication channel.
How It Works: A Multi-Layered Defense for Your Inboxes
Our Managed Email Security service functions as an intelligent, comprehensive filtration system that inspects all your inbound and outbound email, all without changing how your employees send and receive messages. The process is seamless to your users and provides immediate protection.
Our Process Overview:
Our methodology is a continuous, four-stage cycle:
MX Record Redirection
The process begins with a simple, behind-the-scenes change to your domain's MX records. This directs all your inbound email to our gateway for inspection before it reaches your mail server.
Multi-Layer Security Checks
Each message passes through a multi-layered gauntlet of security checks. This includes Spam and Virus Filtering, which blocks bulk junk mail and known malware.
Advanced Threat Protection
We use AI and machine learning to analyze emails for signs of targeted phishing, impersonation, and brand forgery characteristic of Business Email Compromise (BEC) attacks.
Attachment & URL Analysis
Any attachments are scanned and opened in a secure, isolated "sandbox" environment to see how they behave. If they attempt to do anything malicious, the email is quarantined.
Outbound Protection
We also scan all outbound email to prevent your own accounts, if compromised, from being used to attack your customers and partners, protecting your brand's reputation.
Clean Email Delivery
Clean, verified emails are delivered instantly to the user's inbox, while malicious ones are held in a secure quarantine that users and administrators can review.
Technology and Timeline:
We utilize a best-in-class, cloud-native email security platform, recognized by analysts for its high efficacy and low false-positive rate. The technology is API-driven for deep integration with Microsoft 365 and Google Workspace, allowing for enhanced internal email protection and simple administration. Because the entire service is cloud-based, there is no hardware to install and no software to maintain on your end.
Our implementation timeline is designed for rapid protection with zero downtime:
Features & Benefits: Securing More Than Just Mail
Our MES service delivers a robust set of features that provide comprehensive protection and translate into significant business value and risk reduction.
The return on investment (ROI) for Managed Email Security is exceptionally high. By preventing a single BEC incident or ransomware attack, the service pays for itself many times over. The ROI is measured in avoided financial loss, preserved brand reputation, maintained regulatory compliance, and increased employee productivity due to less time spent dealing with malicious emails.
Frequently Asked Questions
Q1: Doesn't Microsoft 365 / Google Workspace already have security?
Yes, they provide good baseline security. However, they are the biggest targets, and cybercriminals design their attacks specifically to bypass these native defenses. Our service adds multiple, more advanced layers of specialized security to catch the threats that the default protection misses.
Q2: Will this service be complicated for our employees to use?
Not at all. The service is virtually invisible to end-users. They continue to use their email client (like Outlook or Gmail) as they always have. The only change they might notice is a dramatic reduction in spam and malicious emails in their inbox.
Q3: What is a "false positive" and how do you handle them?
A false positive is when a legitimate email is incorrectly flagged as malicious. While our platform has an extremely low false-positive rate, our team continuously tunes the system to your specific needs. Legitimate emails are held in a secure quarantine where users can review and release them if needed.
Q4: Can we customize the security policies?
Absolutely. While we provide a best-practice security posture out of the box, the policies are fully customizable. We can adjust the aggressiveness of the filtering for different users or groups (e.g., more stringent policies for the finance department).
Q5: What is Business Email Compromise (BEC)?
BEC is a sophisticated attack where a scammer impersonates a high-level executive (like the CEO) or a trusted vendor to trick an employee into making an unauthorized wire transfer or sending sensitive information. Our AI-powered impersonation detection is specifically designed to stop these attacks.
Why Choose Total Assure for Managed Email Security?
The difference in email security providers lies in their ability to stop the most sophisticated threats. While many services are effective at blocking basic spam, they fall short on targeted, socially-engineered attacks. Our key differentiator is our focus on stopping phishing and Business Email Compromise with advanced AI and a team of experts who constantly tune and manage your security posture. We don't just set it and forget it.
Related Services That Create a Unified Defense
Email is the entry point for many attacks, so pairing MES with our other services creates a robust, layered defense.
We can bundle these services to create a comprehensive security strategy that protects your entire organization.
Secure Your Most Critical Asset Today
Ready to stop email threats before they reach your inbox and threaten your business?